AI Phone Answering Assistant- Answer business phone calls 24/7 & book appointments - Curious Thing
Science & Technology
Introduction
In today’s fast-paced business environment, many owners and operators find themselves overwhelmed with daily customer interactions. Amid serving your customers, you might notice numerous missed phone calls that could represent potential new business. Each missed call can signify lost revenue, making it crucial for businesses to have a solution in place that can handle calls and appointments efficiently.
Introducing Lucy, the AI phone answering assistant from Curious Thing. Lucy is designed to seamlessly handle incoming calls, answer customer inquiries, and book appointments on the spot, allowing business owners to focus on what matters most - serving their customers.
Live Demo Experience
Imagine you receive a phone call while you’re busy. Lucy picks up the line:
“Thank you for calling Curious Thing gardening.com. My name is Lucy, and I’m Mark Smith's AI assistant. Are you a new customer calling to get a quote?”
If the customer responds affirmatively, Lucy proceeds:
“Great! The first step is to set up an appointment so we can assess your garden and provide an accurate quote. There’s no charge for this appointment. Before we book that, can you please share more about the work you want us to do and whether it's regular or one-off?”
In this scenario, the customer expresses interest without committing to regular work:
“Sure, I’d like someone to come and look at my garden first. I’m looking to redo the entire landscaping in my backyard.”
Lucy efficiently manages this inquiry:
“Thank you! I'll share that information with Mark now. Let me check the calendar. The earliest available time is 10 a.m. Friday, the 24th. Does this time work for you?”
Once the appointment time is confirmed, Lucy continues:
“Great! Let’s get this booked in for you. I’ve just sent you an SMS asking for your preferred email address, where I can email you a link to capture your address and contact details, as well as a calendar invite. Can you please reply to that SMS with your email address?”
After receiving the email address, Lucy wraps up:
“Thank you! You will receive the booking email in the next few minutes, and I've placed a hold on the appointment for 10 a.m. Friday, the 24th. If you could please complete the form within the next 24 hours, everything will be set. We're looking forward to meeting you. Enjoy the rest of your day!”
If you're interested in learning more about Lucy, please do not hesitate to get in touch. We look forward to speaking with you soon!
Keywords
AI Assistant, Phone Answering, Business Calls, Book Appointments, Customer Interaction, Revenue, Appointment Scheduling, Curious Thing, Lucy.
FAQ
1. What is Lucy?
Lucy is an AI phone answering assistant developed by Curious Thing to handle calls, answer customer inquiries, and book appointments for businesses.
2. How does Lucy handle missed calls?
Lucy answers incoming calls automatically, engages with potential customers, and schedules appointments, ensuring no opportunity is missed.
3. Can Lucy book appointments for different services?
Yes, Lucy can handle a variety of service inquiries and schedule appointments according to the business's calendar.
4. What information does Lucy require to book an appointment?
Lucy typically asks for the customer’s details, such as email address and preferred time slot, to facilitate the booking process.
5. How can businesses learn more about Lucy?
Businesses interested in Lucy can contact Curious Thing for additional information and a personalized demo.
