ad
ad
Topview AI logo

Build & Sell AI Chatbots Without Coding | Beginner's Guide 2025

Education


Introduction

In today's digital age, the demand for intelligent chatbots that can provide customer support around the clock has surged. This guide will walk you through the process of creating an AI-powered chatbot for a WordPress website without any coding required. By following these steps, you will not only learn how to build this system but also how to market it as a valuable service to businesses.

Setting Up WordPress Locally

Before we dive into creating our chatbot, let's set up a local WordPress environment where you can test and build your chatbot for free. You can do this using a tool called Local WP, which allows for easy WordPress installation and management.

  1. Download and install Local WP on your computer.
  2. Launch Local WP and click on the “Plus” button to create a new website.
  3. Follow the prompts to set up your WordPress site.

Once you have WordPress up and running, you can begin integrating the chatbot.

Creating Your AI Chatbot

To build our AI chatbot, we'll utilize a no-code platform called Relevance AI. This tool enables you to create chatbots by utilizing pre-built templates without any programming experience.

  1. Go to Relevance AI and sign up for a free account.
  2. Log in and navigate to the Templates section, where you’ll find a variety of ready-made chatbot templates.
  3. Follow the link in the description to clone the Customer Support Agent Template, which simplifies the setup process.

Configuring the Chatbot

After cloning the template, you’ll need to customize it for your specific needs.

  1. Access the configuration settings of the chatbot where you can set its name and description, along with core operation instructions.
  2. During the configuration, the chatbot will check your knowledge base for answers to customer queries.

This supports natural language understanding, meaning your chatbot can comprehend variations of questions and provide relevant answers from your database.

Backend Integration with Relevance AI

In this step, we will add our knowledge database using Google Sheets or a CSV file containing frequently asked questions and their corresponding answers.

  1. Use Relevance AI's tool to configure the knowledge database. This allows your chatbot to retrieve accurate information when users ask questions.
  2. If the chatbot encounters a question it cannot answer, it will escalate the issue, allowing you to update the knowledge database manually while you are notified via email or Slack.

Connecting Your Chatbot to WordPress

Installing Required Plugins

  1. On your local WordPress installation, navigate to the dashboard, go to Plugins, and select Add New.
  2. Search for Code Snippets and install the plugin.
  3. After installation, activate the plugin to prepare for adding our chatbot code.

Adding Chatbot Logic and UI

  1. You will create two snippets: one for the chatbot UI and another for the backend logic that connects to Relevance AI.

  2. Paste the provided HTML script into the appropriate snippet for the interface and adjust any settings as necessary.

  3. Activate both snippets to ensure your chatbot is operational on your website.

  4. Create a new sample page and, once set up, your chatbot should appear within the WordPress site.

Customizing the Chatbot Interface

If you desire to update your chatbot UI, consider utilizing AI tools like Clo to assist you in code modifications. Provide the existing code to Clo and specify what changes you want to implement.

Adding and Managing Knowledge in the Chatbot

You can continuously update your chatbot’s knowledge base either manually or automatically:

  • Manual Updates: You can directly add new questions and answers via the Relevance AI dashboard.
  • Automatic Updates: Set up the chatbot to add new entries whenever it cannot find an answer, ensuring your database is current.

Conclusion

By following this guide, you should now have a foundational understanding of how to build, configure, and sell AI chatbots without the need for any coding skills. This is a sought-after skill in today's digital landscape, and mastering it can lead to lucrative opportunities.


Keywords

  • AI Chatbots
  • No-code tools
  • WordPress
  • Relevance AI
  • Knowledge database
  • Customer support

FAQ

  1. Do I need coding skills to build a chatbot?

    • No, you can create a fully functional chatbot using no-code tools like Relevance AI.
  2. Can I run WordPress locally?

    • Yes, using Local WP, you can easily set up a local WordPress environment to test your chatbot.
  3. How does the chatbot retrieve answers?

    • The chatbot searches through a knowledge database you configure, returning the best-matched answers to user queries.
  4. What happens if the chatbot can't answer a question?

    • The chatbot will escalate unanswered questions, allowing you to update its knowledge base and notify you of the inquiry.
  5. Can I sell chatbots as a service?

    • Absolutely! Once you master the skills to build chatbots, you can offer this valuable service to businesses looking to improve customer support.
ad

Share

linkedin icon
twitter icon
facebook icon
email icon
ad