These NEW Manychat AI Features Will Blow Your Mind!

Introduction

ManyChat has recently launched its AI add-on, allowing users to build custom AI lead generation assistants. With features like the AI step, automated conversation handling, and advanced lead capture capabilities, businesses can streamline their communication and enhance user experience. In this article, we’ll dive into these innovative features and how to effectively incorporate them into your ManyChat automations.

What is the AI Step?

The AI step is perhaps the most exciting feature of the ManyChat AI add-on. It enables the AI to manage conversations intelligently and efficiently through a series of customizable steps. Users can instruct the AI on its responsibilities during the conversation, such as collecting information and specifying where to store that information.

For instance, if you need to gather a user's email address, instead of capturing their entire response ("My email is info@chadise.com"), the AI will extract just the relevant portion ("info@chadise.com"). This functionality makes it a powerful tool for creating effective AI lead generation assistants based on natural language processing.

Setting Up the AI Step

Create New Automation: Start by clicking on new automation in ManyChat.
Select AI Step: Choose the AI step option to initiate conversation handling.
Utilize Templates: It’s advisable to start with pre-existing templates provided by ManyChat, as they are tested and optimized for better results. For example, selecting a template aimed at collecting client information automatically fills in necessary details, such as goal, script, and context.
Custom Fields: Specify where the extracted information should be saved within the ManyChat system, which could include custom fields for more tailored data collection.

Benefits of AI Step

These AI steps function across multiple channels, whether it’s Facebook, Instagram, WhatsApp, or Telegram, ensuring that your lead generation capabilities are consistent across platforms.

Building Automation with AI

ManyChat’s AI features allow you to automate entire processes without needing to start from scratch:

Describe Your Business: Enter a brief overview of your business.
Select User Goals: Determine what you want the user to accomplish during the conversation.
Set Triggers: Outline the specific scenarios that should prompt this automation.

The AI will generate a complete automation workflow based around your requirements, making it significantly easier for businesses to establish new funnels and procedures.

Improving Copy with AI

The ManyChat AI add-on also includes a text improvement feature to enhance the wording of your messages. Simply select a message and use the "AI Improve" option to make it more engaging or tailored to specific goals. This feature is particularly beneficial when translating messages for multi-lingual audiences, allowing for a seamless communication experience.

AI Intents

Another game-changing feature is AI intents. This allows businesses to begin automation by detecting the user’s intent rather than relying solely on keywords. For instance, if a user asks about the status of their order, the AI recognizes this intent and triggers the appropriate response, streamlining the user experience.

Pricing

The ManyChat AI add-on comes with a subscription fee of $ 29 per month per ManyChat account, providing affordable access to cutting-edge automation features.

Conclusion

The ManyChat AI add-on presents new opportunities for businesses to enhance their lead generation and customer engagement processes. With features like the AI step, automation builders, text improvers, and AI intents, businesses can create highly effective workflows that resonate with their audience.

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FAQ

What is ManyChat's AI add-on?
The AI add-on from ManyChat allows users to build custom AI assistants for lead generation and customer engagement, facilitating smarter interaction with users.

How does the AI step work?
The AI step manages conversations through customizable steps, allowing businesses to collect specific information without capturing irrelevant user input.

Can I use the AI features across different platforms?
Yes, the AI features of ManyChat are compatible with various messaging platforms, including Facebook, Instagram, and WhatsApp.

Is there a way to improve the language used in my automations?
Yes, ManyChat offers an AI text improver that enhances your message wording to make it more engaging and effective.

How much does the ManyChat AI add-on cost?
The subscription for ManyChat's AI add-on is $ 29 per month per ManyChat account.