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Using the AI Assistant in Webex meetings

Science & Technology


Introduction

In today's fast-paced environment, it's not uncommon to join a meeting late, step away briefly, or become distracted while multitasking. Fortunately, Cisco Webex has introduced an innovative feature to help users stay connected: the AI Assistant for meeting summaries. This tool is designed to help you quickly catch up on what you missed during a meeting without interrupting the flow of the conversation. Here’s everything you need to know about using the AI Assistant in Webex Meetings.

How It Works

When you join a meeting, you can enable the AI Assistant by navigating to the meeting controls and clicking on the AI Assistant icon. Depending on your organization's settings, you may need to ask the meeting host or co-host to start the summary. By default, only hosts and co-hosts are permitted to activate the assistant, but if they've enabled this feature for all participants, you can easily click "Start Summary" from the pop-up window.

Once activated, you'll receive both audio and visual notifications indicating that the AI Assistant is functioning. The assistant provides summaries of the last 15 minutes of the meeting, or it can summarize from the very beginning. Additionally, you can ask the AI Assistant specific questions—like whether your name was mentioned or what the action items are—without disrupting the ongoing meeting.

Post-Meeting Benefits

The most convenient feature of the AI Assistant is that after the meeting concludes, a complete summary and transcript are automatically saved to the meeting host's account in the Webex app. If the meeting was linked to a specific space, the summaries will also be available there. This feature is exclusive to the Webex Suite meeting platform. If you don’t see the AI Assistant summary option, it’s advisable to reach out to your organization’s administrator to confirm you are using the correct platform.

Next time you find yourself joining a meeting late or needing to catch up after a brief absence, remember that the Webex AI Assistant is there to help you stay informed without missing a beat.


Keywords

  • AI Assistant
  • Webex meetings
  • Meeting summaries
  • Action items
  • Notifications
  • Transcript
  • Organization settings

FAQ

Q: How do I enable the AI Assistant in a Webex meeting?
A: To enable the AI Assistant, navigate to the meeting controls and click on the AI Assistant icon. Depending on your organization's settings, you may need the host or co-host to start the summary.

Q: Can anyone start the AI Assistant summary?
A: By default, only the meeting host and co-hosts can start and stop the AI Assistant. If they’ve enabled it for participants, you can click "Start Summary" from a pop-up window.

Q: What kind of summaries does the AI Assistant provide?
A: The AI Assistant can provide summaries of the last 15 minutes of the meeting or from the beginning, as well as answer specific questions like whether your name was mentioned or what the action items are.

Q: Where can I find the summary after the meeting ends?
A: After the meeting, a complete summary and transcript will automatically be saved to the host’s account in the Webex app. If the meeting is associated with a specific space, the summaries will also be accessible there.

Q: What should I do if I don’t see the AI Assistant option?
A: If you cannot see the AI Assistant summary option, contact your organization's administrator to ensure you are on the correct platform—Webex Suite.

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